case_relationship_servicenow_tickets

Creates, updates, deletes, gets or lists a case_relationship_servicenow_tickets resource.

Overview

Name	case_relationship_servicenow_tickets
Type	Resource
Id	datadog.service_management.case_relationship_servicenow_tickets

Fields

The following fields are returned by SELECT queries:

SELECT not supported for this resource, use SHOW METHODS to view available operations for the resource.

Methods

The following methods are available for this resource:

Name	Accessible by	Required Params	Optional Params	Description
create_case_service_now_ticket	insert	case_id, data		Create a new ServiceNow incident ticket and link it to a case

Parameters

Parameters can be passed in the WHERE clause of a query. Check the Methods section to see which parameters are required or optional for each operation.

Name	Datatype	Description
case_id	string	Case's UUID or key (example: f98a5a5b-e0ff-45d4-b2f5-afe6e74de504)
site	string	The Datadog site (region) for your organization, for example datadoghq.com, us3.datadoghq.com, us5.datadoghq.com, ap1.datadoghq.com, ap2.datadoghq.com, datadoghq.eu, ddog-gov.com. Resolved from the DD_SITE environment variable when set. Optional: defaults to datadoghq.com, or the value of the DD_SITE environment variable when set; a WHERE value overrides both.

INSERT examples

create_case_service_now_ticket

Create a new ServiceNow incident ticket and link it to a case

INSERT INTO datadog.service_management.case_relationship_servicenow_tickets (
data,
case_id
)
SELECT 
'{{ data }}' /* required */,
'{{ case_id }}'
;

Manifest

# Description fields are for documentation purposes
- name: case_relationship_servicenow_tickets
props:
  - name: case_id
    value: "{{ case_id }}"
    description: Required parameter for the case_relationship_servicenow_tickets resource.
  - name: data
    description: |
      ServiceNow ticket creation data
    value:
      attributes:
        assignment_group: "{{ assignment_group }}"
        instance_name: "{{ instance_name }}"
      type: "{{ type }}"