case_types

Creates, updates, deletes, gets or lists a case_types resource.

Overview

Name	case_types
Type	Resource
Id	datadog.service_management.case_types

Fields

The following fields are returned by SELECT queries:

get_all_case_types

Name	Datatype	Description
id	string	Case type's identifier (example: aeadc05e-98a8-11ec-ac2c-da7ad0900001)
attributes	object	Attributes of a case type, which define a classification category for cases. Organizations use case types to model different workflows (for example, Security Incident, Bug Report, Change Request).
type	string	JSON:API resource type for case types. (case_type) (default: case_type, example: case_type)

Methods

The following methods are available for this resource:

Name	Accessible by	Required Params	Optional Params	Description
get_all_case_types	select			Get all case types
create_case_type	insert	data		Create a Case Type
update_case_type	replace	case_type_id, data		Updates the name, emoji, or description of an existing case type.
delete_case_type	delete	case_type_id		Delete a case type

Parameters

Parameters can be passed in the WHERE clause of a query. Check the Methods section to see which parameters are required or optional for each operation.

Name	Datatype	Description
case_type_id	string	The UUID of the case type. (example: f98a5a5b-e0ff-45d4-b2f5-afe6e74de505)
site	string	The Datadog site (region) for your organization, for example datadoghq.com, us3.datadoghq.com, us5.datadoghq.com, ap1.datadoghq.com, ap2.datadoghq.com, datadoghq.eu, ddog-gov.com. Resolved from the DD_SITE environment variable when set. Optional: defaults to datadoghq.com, or the value of the DD_SITE environment variable when set; a WHERE value overrides both.

SELECT examples

get_all_case_types

Get all case types

SELECT
id,
attributes,
type
FROM datadog.service_management.case_types
;

INSERT examples

create_case_type

Create a Case Type

INSERT INTO datadog.service_management.case_types (
data
)
SELECT 
'{{ data }}' /* required */
RETURNING
data
;

Manifest

# Description fields are for documentation purposes
- name: case_types
props:
  - name: data
    description: |
      Data object for creating a case type.
    value:
      attributes:
        deleted_at: "{{ deleted_at }}"
        description: "{{ description }}"
        emoji: "{{ emoji }}"
        name: "{{ name }}"
      type: "{{ type }}"

REPLACE examples

update_case_type

Updates the name, emoji, or description of an existing case type.

REPLACE datadog.service_management.case_types
SET 
data = '{{ data }}'
WHERE 
case_type_id = '{{ case_type_id }}' --required
AND data = '{{ data }}' --required
RETURNING
data;

DELETE examples

delete_case_type

Delete a case type

DELETE FROM datadog.service_management.case_types
WHERE case_type_id = '{{ case_type_id }}' --required
;